My heater won't install with the app!
If, for some reason, your Princess Smart Panel heater (any model) fails to connect to your phone, please follow the steps below.
If your Smart Panel Heater can't be switched on.
Check the red button on the side and check if your heater is standing upright correctly (vertical).
The panel heater has an inbuilt tilt sensor to prevent the heater from turning on when not placed vertically.
If your Smart Panel Heater will not enter pairing mode.
If the Smart Panel Heater is indeed powered and can be turned on, long-press the on/off button until you hear 3 distinct beeps. This should take about 6 seconds.
If you can not create an automation task in the app.
If, when trying to create a task, you cannot do so and the error message shown right appears:
Please tap 'Close' and try again to create the task.
Modified on: Tue, 17 Aug, 2021 at 10:58 AM
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